The following Terms and Conditions of Sale regulate the sale on this website “https://www.youoff.com” (Website). The seller is You Off Srl, with registered office in Corso Italia 22 Milano MI 20122 IT, Chamber of Commerce of MILANO MONZA BRIANZA LODI, VAT number 11564880968, share capital of 10.000,00 € fully paid (Company)
The Company shall acquire and process your personal data to process your request to purchase through the Website.
The Company shall process the personal data provided by you to enable you to register with the Website and make use of the services restricted to registered users.
If you provide your explicit consent, the Company shall process your personal data to send you promotional communications and/or newsletter regarding services offered for sale by the Company or by third parties.
The Company is entitled to sale its services using the email that you communicated during your first purchase on the Website, if this service is similar of the first sale (soft spamming). You may at any time notify the Company of your refusal to receive this type of communication.
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Pursuant to the GDPR, the Seller shall process the personal data provided by you as indicated in this privacy policy.
Article 1. Purpose of the processing. Legal basis. Mandatory or optional nature of data provision and consequences of any refusal.
The Company shall process the personal data provided by you for the following purposes:
a. to enable you to register with the Website and make use of the services restricted to registered users and for administrative/accounting purposes. The legal basis for the processing is Company’s commitment to be compliance with a legal obligation or to take steps at the request of the data subject prior to entering into a contract, as the case may be;
b. in the case of the execution of an online purchase order, to allow the conclusion of the purchase contract and the proper execution of transactions related to the same (and, where necessary, to fulfill tax obligations). The legal basis for the processing is Company’s commitment to be compliance with a legal obligation or to perform a contract to which the data subject is party;
c. limited to the email address provided by you when purchasing services offered on the Website, to enable the direct sale of similar services (soft spamming), without requiring your express and prior consent and provided that you do not exercise your right to object. The legal basis for the processing is the Company's legitimate interest to perform these activities. This legitimate interest is equal to the user's interest to riceve "soft-spam" comunication;
d. if you provide your explicit consent, for the Company to send you newsletter and for market research purposes also aimed at evaluating the level of customer satisfaction and to send you promotional communications in relation to the services of the Company and / or third-parties, by email (marketing purposes); The legal basis for the processing is your consent;
e. in order to answer to your requests by email. The provision of data is purely optional. However, as the said processing is necessary in order to respond to your request, your refusal to provide the relevant data will prevent you from obtaining answer from the customer care of the Company. The legal basis for the processing is the Company's legitimate interest to perform these activities. This legitimate interest is equal to the user's interest to receive answer by the Company.
The provision of data for the purposes set out in at Point a) and b) is purely optional. However, as the said processing is necessary in order to provide the online purchasing your refusal to provide the relevant data will prevent you from completing an online purchase.
Consent to marketing purposes is purely optional. Failure to consent will have the following consequences.
Failure to consent to the processing of personal data for marketing purposes will prevent you to receive promotional communication and newsletter regarding services of the Company and/or third-parties and will prevent the Company to carry out market research purposes aimed at evaluating the level of customer satisfaction.
It is understood that the Company may use your personal data to comply with legal obligations and to perform the purchase contract.
You may revoke your consent using the relevant link indicated in any promotional email sent by the Company.
In order to make a payment through one of the payment cards offered on the Website, you shall enter the data of the payment card directly on a page that will communicate through secure encryption protocol with the payment service provider (which will act as an independent data controller). These data will not pass through the server of the Company which, therefore, will not process such data in any way.
In execution of the legal obligations provided for by Directive 2015/2366/ (EU) on payment services in the internal market (PSD2), You are informed that, with reference to purchases made on the Web Site by credit card, data necessary for the conclusion of the purchase process may include the phone number communicated by You, or a different personal data necessary to complete the purchase process. In order to allow you to complete the purchase, the payment institution in charge of managing the transaction will send you an authentication code, which must be reported by You during the purchase process to meet the authentication criteria provided by PSD2 (Strong Customer Authentication). The processing of your personal data for these purposes has as its legal basis the fulfillment of legal obligations and does not require your consent.
To provide the above-indicated data is necessary to make purchases on the Website.
The Company does not process special categories of personal data nor judicial data.
Article 2. Methods of Processing Personal Data
The processing of your personal data will be carried out by electronic or automated means, in the manner and with the appropriate tools to ensure the security and confidentiality in accordance with the GDPR.
The information and methods of processing will be relevant and not excessive in relation to the type of services provided. Data will be managed and protected in environments where access is under constant control.
Article 3. Data Disclosure
For the purposes described in this privacy policy, the personal data provided by you may be disclosed or communicated to the following parties:
Your data may be disclosed only in anonymous and aggregated form for statistical or research purposes.
Article 4. Data Controller
You can contact the Company, as Data Controller, at the following addresses:
You Off Srl Corso Italia 22 Milano MI 20122 IT
By email, writing to: hi@youoff.com
You may address requests relating to the processing of your personal data to both the Data Controller and the Data Protection Officer.
Article 5. Data Storage
Your personal data will be stored only for the period of time required to ensure the correct provision of the services offered, in any case not beyond the legal limits.
If you close your account, your personal data will be stored for administrative purposes for a period not exceeding 90 days, without prejudice to any legal obligations regarding the storage of accounting documents or for public security purposes.
In any case, it is understood that personal data will be stored and processed for marketing purposes for the period of time allowed by law and the provisions of the Italian Data Protection Authority. At the end of this period, the Company may ask you to renew your consent to the processing of your data or to make them anonymous and keep them only for statistical or historical purposes.
Article 6. Transfer of Personal Data to Third Countries
The Company will transfer your personal data to Canada. With reference to this country, The European Commission has established that the protection of personal data is adequate according to the GDPR; therefore, personal data may be transferred.
Article 7. Rights of the Data Subject
Purstuant to GDPR (Article 13), you have the right to:
The above-mentioned rights may be exercised by making a request to at the contacts indicated above.
Article 8. Amedments
The Company reserves the right to change this privacy policy at any time, giving suitable notice to users and ensuring in any case an adequate and similar protection of personal data. In order to view any changes, you are invited to regularly consult this privacy notice.
